Account Login issue

You can downgrade to an individual seller account at any time. I am facing a serious issue with my seller account. The person registering the account, also known as primary contact person, will need to provide two documents – an identity document and an additional document. To maintain a trusted store for buyers and sellers, we need to verify the information that you provided during registration. But the biggest issue is that the first tier seller support people are clueless. And this is what your seller account home screen will look like (without any sales yet, of course).

The person reviewing just rubber stamps the error, and closes it again. Do make sure to include your case IDs before creating a new thread, this helps with our investigation and reduces the time you have to wait for us to respond back. If you have questions about a closed case simply reopen it instead of creating a new one.

Where to find your Amazon selling reports

There was never any business relationship between the two companies. Hi I have two distinctly different companies (one KDP author account) and one partnership I manage in skin care. Is it acceptable to create a second account for a different brand under the same LLC? Going through the “Report Abuse” route just gets copy and paste “Rights Infringement complaint” responses from support.

Sellers under the Individual plan can e-mail support, while Professional sellers can e-mail, request a call or chat with support. Your email address will not be published. It has video lessons for both beginners and advanced sellers alike.

How to start an Amazon business

However, if you’re planning to use the private label business model there are costs involved in order to purchase your inventory before you sell it (at a higher price). If you cannot at that time, you can schedule an appointment for a future date and time. Click the ‘Next’ button after you’ve provided the answers to those questions. This includes a valid bank account number and a valid credit card number. This will take you to a second screen stating you must enter a verification code sent to your email.

What to know know before creating an Amazon seller account

I received a risk notification asking me to complete identity and face verification. I know this is a difficult situation, but I hope these steps can help you navigate the process and get your account reactivated. To reactivate a related account, first address the violation(s) in the account that caused the initial deactivation.

Choose which fulfillment method you’ll use

Often, sellers create a global account while registering the account, and that will activate multiple marketplaces (selling accounts in other countries) that require attention. When a seller receives a multiple selling accounts violation, it indicates that they have another selling account or have accessed another account that is deactivated. Popping in here to provide you with this link which outlines the steps to take to close your seller account.

Training for new Amazon sellers

In order to ensure your documents are not rejected, make sure that they meet the following requirements by clicking HERE. The Verification page will display customized options based on your business type and the country, state, or region in which your business is located or where you reside. You will have to confirm your details under Identity and Address Verification and upload the required documents as per the instructions on this page. Note that this is only some suggestions of what you could submit to strengthen your case but it DOES NOT guarantee an account reinstatement. Appeal through the Account Health Dashboard and submit any evidence demonstrating your account is not related to another account.

Selling on Amazon Prime

I am attaching screenshots showing this issue for reference. I have tried many times from different devices and browsers, but the option is missing. There is no option to upload documents or submit anything new. My account is currently locked, and I am unable to contact Seller Support or the Account Health team because the “Create Case” or “Contact Us” option is completely missing from my account. Hello, my name is Tamia as I applied for the US dollar center account, but I do not want Mexico on my account at all because it is charging me insufficient. I never failed verification before.

Each time, I was asked to give them a moment to review, yet still had to start from the beginning with my explanation of the issue. Typically, we are transferred around multiple times and eventually just told to delete the workflow and start over. There is not support all chat bots or you waste time then you get some copy and paste unsealed BS as there is zero support that actually fixes anything! How do we deal with the occasions in which the SS staff closes a case because they clearly did not understand the issue?

Additionally, you can view more in-depth information by visiting this page, Close your seller account. If you keep any accounts open with a Professional selling plan and have buyable listings, you will still be subject to a monthly subscription fee. You will receive a confirmation email once your account has been closed, or an email detailing why your account can’t be closed at this time and additional steps required. You can choose to downgrade your account from a Professional selling plan to an Individual selling plan if you don’t want to be charged a monthly subscription fee at anytime.

If one of these accounts is deactivated, it can lead to the deactivation of other related accounts due to multiplicity of accounts violation. Thank you for your time and support. ” Thank you for your report of a suspected policy violation regarding ASIN . We are unable turbotax refund advance loan review to take action on any of your requests at this time because no violation was found based on the information provided.” Can we use the same device and IP address for the primary account in both regions?

Once the primary account inventory to working capital analysis is reactivated, you can request the reactivation of the main account. Is the account owner not able to recover the main account e-mail at all? I am not able to locate your account with the information that is under the account you posted this from. However, the Seller account itself is still active.

In this article, we’ll guide you through the process of finding and generating what is eps your Date Range reports. Having access to detailed sales and financial reports is crucial for understanding your performance, tracking your progress, and making informed decisions about your business.

Once you submit your information, you’ll be sent to a confirmation screen. From the business model you choose to the products you decide to sell, there are many ways to succeed on the platform. Understandable, but how does tax information for the current year get sent as now it is downloaded from the account? They are mutually exclusive action so we wanted to provide some information below to clean this up.

• For more information on monthly subscription fees for merged accounts, go to Merging accounts.
• You will receive a confirmation email once your account has been closed, or an email detailing why your account can’t be closed at this time and additional steps required.
• How do we get someone to look at the issue from the very beginning?
• Popping in here to provide you with this link which outlines the steps to take to close your seller account.

• I am facing a serious issue with my seller account.
• From the business model you choose to the products you decide to sell, there are many ways to succeed on the platform.
• The Verification page will display customized options based on your business type and the country, state, or region in which your business is located or where you reside.

Are you looking to close your account completely? To downgrade your account to an Individual selling plan, click Downgrade in My services. There have been some questions about how to stop from paying subscription fees as well as closing your selling account. Thank you very much for your time and support. I am ready to provide any documents or information needed to solve this problem. The biggest problem is that my account does not have any option to create a case or contact support.

If you already have a case open for an issue, please hang tight instead of creating another one. Take a quick look at your existing cases first – your issue might already be in pending action by you or Seller Support. On the next page, select your issue and marketplace, if you don’t see an option for your problem, select the My issue is not listed box on the bottom of the page. To reach out to Seller Support, log in to your account, then hover over to the Help button on the top right of your Seller Central account.

I heard farm animals in the background a few times. I rely on my sales to support my homeless and sick/handicap rescue and this is having a devastating impact on my rescues meds care and food.thank you. My sales are 0 because of this event .I have been a profession seller for over 20 years here with a consistent 100% feedback.can you assist me? On a related note, can you provide any tips for contacting this “Internal Team” directly? After they requested a moment to review my case notes, I was essentially asked to explain the issue all over again.